01

General Questions

Who is First Premier Video?

First Premier Video is a Video Production company based in Glasgow, Scotland and operating throughout the UK and beyond. To find out more about us have a look at our About page or check out the services we provide.

What Equipment do you use?

We use professional, high definition cameras with a wide range of accessories and Adobe Creative Suite for post production. We currently use a Sony HXR-NX5E and a Canon 550d.

Do you have an office we can visit?

We don’t have a city center studio or office in order to keep overheads (and our prices) as low as possible. However we are happy to come to you. We can also arrange a video call via skype at a time suitable for you: Skype First Premier Video

02

Media Delivery

What format will my video be in?

We can deliver your video to you in just about any format. This is most commonly DVD, Bluray, or as a file on a flash drive. We also specialise in formatting video for web so we can transcode into formats optimised for YouTube, Vimeo or other video sharing sites. If you want to host on your own website we can convert to a suitable video file format or we can arrange to host your videos for you. We can work with you or your business’s IT department to find the best solution. If you require your file urgently we can make it available for download via a password protected area of our site.

Can I have interactive menus on my DVDs?

Yes. We can include menus on your DVDs and BluRay discs.

Can I order more copies at a later date if I need them?

Yes. We will archive your video so if you need more copies at a later date we can produce them for you.

03

Web Video

Will my video work on ipad / iphone etc?

Yes. We can format your video so that it can be viewed on just about any device including mobile phones, tablets and internet connected TVs.

Can I put the video on my website?

Yes. There are a number of options for hosting your video online:
1 – We can provide the video file for you or your IT department to integrate into your website yourself.
2 – We can arrange to host the video and provide you with the code to add it to your website.
3 – We can build a custom portfolio for your video or videos which can be integrated into your site.

Additionally if you want to promote your video online we can advise on the best ways to add it to video sharing sites like YouTube and Vimeo.

Can my video be viewed from all internet browsers?

Yes. We can format your video so that it can be accessed from all common browsers such as Firefox, Chrome, Safari and Internet Explorer.

04

Prices and Payment Processing

What forms of payment do you accept?

We accept payment by cash, cheque, BACS (internet or telephone banking), PayPal and Bitcoin.

When do I need to pay you?

In most cases 25% of the total price should be paid at least 3 weeks prior to the work commencing with the balance paid within 30 days of completion. For some larger institutions and regular customers we can invoice for the full amount upon delivery of the work with 30 days for payment.

How long does it take to process payments?

Most BACS, PayPal and Bitcoin transactions will go through almost immediately. Cheques can take up to 10 days to be paid in and cleared.

How much does it cost?

We publish a breakdown of the prices of the individual services we provide on our Video Production Rate Card. However once we know the detail about what you require we can offer a package that is significantly less than the sum of the individual costs. So the best thing to do is give us a call or email and we will guarantee to give you a quotation within 24 hours.

Video Production Glasgow, Scotland - Corporate Video / Event Video / Wedding Video / Real Estate Video / Training and Instructional Video / Documentaries / Music Video / Camera Crew Hire / Freelance Camera / Video Conversion